OSIM may from time to time organise trade-in promotions that offer you an opportunity to trade-in selected items (“trade-in items”) to OSIM so that you can purchase selected OSIM products from OSIM at a discounted price (“trade-in promotion products”) and/or receive free item(s) (“free gifts”) with your purchase.

The following terms and conditions (“T&Cs”) will apply to your participation in OSIM’s trade-in promotions:

OSIM reserves the right to make amendments to the T&Cs at any time, in OSIM’s sole discretion, by posting any such amendment(s) to OSIM’s website (accessible at https://sg.osim.com/policies/) without prior and separate notice.
Trade-in promotions are only available for the purchase of OSIM products from OSIM International Pte Ltd (Co. Reg. No. 198304191N) (“OSIM”) in Singapore at OSIM outlets or OSIM roadshows/fairs or OSIM’s website (accessible at https://sg.osim.com).
When you participate in a trade-in promotion by making a purchase via an OSIM outlet or OSIM roadshow/fair, the trade-in item(s) and the trade-in value(s) that are applicable to your purchase will be as stated in the sales order for the trade-in promotion product.
Trade-in promotions are not valid in conjunction with other promotions, coupons or discounts unless otherwise stated.
By participating in OSIM’s trade-in promotion(s), you warrant that:
1. you are the owner of the trade-in item(s); or
2. if you are not the owner of the trade-in item(s), you have the right to transfer the ownership of the trade-in item(s) to OSIM.
At the point of delivery of your order, OSIM’s personnel will inspect your trade-in item to assess if your trade-in item is eligible for the trade-in promotion. OSIM reserves the right to at any time in OSIM’s sole discretion reject any trade-in items that are in a condition that is not satisfactory to OSIM (including, for example, badly damaged items, stolen items, etc.). OSIM’s personnel will inform you about whether your trade-in item is eligible for the trade-in promotion.
If OSIM’s personnel notify you that your trade-in item is ineligible for the trade-in promotion, you must pay OSIM the trade-in value and either return OSIM all free gifts that you received under the trade-in promotion or pay OSIM the prevailing retail price for the free gifts, and OSIM reserves the right to not deliver the trade-in promotion product to you until you have either paid the trade-in value to OSIM and returned or paid for all free gifts, or OSIM has collected an eligible trade-in item from you.

Sales Policy

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Promotions